Our One-Year Unconditional Replacement Warranty

At MATRIARCH.LA, we stand behind the quality of our glass products. That’s why we’re proud to offer a One-Year Unconditional Replacement Warranty on all our glass products, ensuring your complete peace of mind.

What’s Covered

• Any damage or breakage to your glass product within one year from the date of purchase, regardless of the cause.
• One-time replacement per eligible product, shipped to you with only standard shipping fees applied.

How to Make a Claim

1. Contact our customer support team at contact@matriarch.la or +1(323)686-4144 within one year of purchase.
2. Provide your order number and a brief description or photo of the damaged product.
3. Once approved, we’ll ship a replacement to you within 5-7 business days.

Terms and Conditions

• This warranty applies only to products purchased directly from MATRIARCH or authorized retailers.
• Proof of purchase is required to process a claim.
• The warranty is limited to one replacement per product and is non-transferable.
• We reserve the right to refuse claims if the product shows signs of intentional misuse or fraudulent activity.

Shop with confidence knowing that MATRIARCH is committed to your satisfaction. If you have any questions about our warranty, feel free to reach out to us!